View details about an unknown item in Find My on iPad

If you find an unknown AirTag (iPadOS 14.5 or later) or third-party item (iPadOS 14.3 or later), you can use the Find My app on your iPad to learn more about it and see if it has a Lost Mode message. If an unknown item appears to be moving with your device, you may also receive a safety alert.

You can only view more details about an item and receive safety alerts if the item is registered to someone’s Apple ID. Learn about registering an AirTag or third-party item.

Important: If you feel your safety is at risk due to the unknown item, report it to your local law enforcement.

View details about an unknown item

If you find an unknown item and it’s not near its owner, you can learn more about it by connecting to it.

In the Find My app, tap Items, then scroll to the bottom of the Items list.
Tap Identify Found Item.
If the item is registered to someone’s Apple ID, follow the onscreen instructions to learn more about it and see if there’s a Lost Mode message.

Use item safety alerts

If an unknown item appears to be moving with your device, you may receive a notification letting you know its owner can see your location.

When you tap the notification, you can do any of the following:

View a map: You see a map of where the unknown item appeared to be moving with your device.
Play a sound: Tap Play Sound to play a sound on the unknown item to help you find it.
Pause safety alerts: You can temporarily pause safety alerts for the unknown item. Tap Pause Safety Alerts, then tap Mute for Today.
If the item belongs to someone in your Family Sharing group, you can also tap Indefinitely to turn off safety alerts for the item.
If you change your mind, tap Enable Safety Alerts to receive alerts again.
Learn more about the item: You can get more details about the unknown item, such as the serial number. Tap Learn About This AirTag or Learn About This Item, then follow the onscreen instructions.
Disable the item: You can disable the item so it stops sharing your location. Tap Instructions to Disable AirTag or Instructions to Disable Item, then follow the onscreen instructions.

View recent item safety alerts

Tap Items, then scroll to the bottom of the Items list.
Tap Item Detected With You.
Tap an item to view the safety alert again.

Turn off item safety alerts on your device

If you don’t want to receive item safety alerts on your device, you can turn them off.

Note: This setting only affects the device you’re currently using. If you don’t want to receive safety alerts on another device, you must turn them off on that device.

Tap Me.
Under Notifications, turn off Item Safety Alerts.
Tap Disable.

Helpful?

iPad User Guide

View details about an unknown item in Find My on iPad

View details about an unknown item

Use item safety alerts

View recent item safety alerts

Turn off item safety alerts on your device